Whether it's account registration, deposits, withdrawals, bonuses, or betting — we're always here to help.
Select the category that best matches your issue
Opening a new account, KYC verification, changing your password, and updating your profile.
12 GuidesHow to deposit via Mobile Pay, Nagad, Rocket, and bank — plus solutions to common issues.
9 guidesHow to withdraw your winnings, processing times, and fixes for stuck withdrawals.
8 GuidesHow to use welcome bonuses, cashback, free bets, and reload offers.
7 guidesHow to read odds, cancel bets, use cash-out, and resolve disputes.
11 guidesMobile site usage, login issues, browser settings, and page loading problems.
6 GuidesTwo-step verification, account security, and reporting suspicious activity.
5 GuidesSetting betting limits, self-exclusion, and mental health support.
4 guides
In-depth guides on the most frequently asked questions
Click the "Register" button at the top and fill in the form.
Enter your active Bangladesh mobile number and verify via OTP.
Choose a strong password — use a mix of letters, numbers, and symbols.
Enter your name and date of birth — age verification (18+) will be required.
Your account is ready. Make a deposit now and start betting.
After logging in, click on the "Deposit" option.
Select Mobile Pay as your payment method.
Minimum deposit starts from ৳200. Please confirm the amount.
Send money to the provided number via Mobile Pay and save the transaction ID.
Your balance is usually updated within 3–5 minutes.
Select "Withdrawal" from your account dashboard.
Mobile Pay, Nagad, Rocket, or bank — whichever you'd like to receive your funds to.
Confirm your withdrawal amount and your mobile/account number.
Submit. Having KYC verified speeds up the process.
Mobile banking deposits typically arrive within 5–15 minutes.
All Deposit & Withdrawal Options at 111tk
Important: KYC verification must be completed before you can make a withdrawal. Without it, your payment may be delayed.
| Method | Deposit Time | Withdrawal Time | Minimum |
|---|---|---|---|
| Mobile Pay | Instant | 5–15 minutes | ৳200 |
| Nagad | Instant | 5–15 minutes | ৳200 |
| Rocket | Instant | 10–30 minutes | ৳300 |
| Bank Transfer | 1–3 hours | 2–24 hours | ৳500 |
| USDT (TRC20) | Instant | 15–45 minutes | $10 |
Please Note: Make sure the deposit is sent from the same name and number registered on your account. Using a different number may cause verification issues. If you run into any problems, contact us via Live Chat right away.
At 111tk, support means more than just fixing problems — it's about making every member's experience smooth and enjoyable. That's why our support team is available seven days a week, around the clock, in Bengali.
For the fastest resolution, use Live Chat — an agent typically connects within 2 minutes. Whether it's a payment issue, a bonus question, or a bet dispute, our team handles it all.
For complex issues or queries that require documents, email us at support@111tk.bet — we typically respond within 2–4 hours. This is also the easiest way to submit your KYC verification documents.
Our FAQ page already covers answers to most common questions. Even if something comes to mind at 3 AM, the FAQ will likely have you covered — no need to wait for support.
When you're new to online betting, it's normal to have a lot of questions — where to click, how to deposit, how to cash out your winnings. Even the small things can trip you up. That's exactly why the 111tk Help Center exists. Everything is explained in plain, simple language so that whether you're a first-timer or a seasoned player, you can sort out any issue on your own.
On many platforms, getting support means waiting hours on end — or having to communicate in English. 111tk is different. Our support agents speak Bangla, understand your issue quickly, and in most cases have it resolved within five minutes.
KYC (Know Your Customer) is the process of verifying your identity. 111tk follows international compliance standards, so verification is mandatory for all members — and it's there to protect you. Once verified, no one can access your account without authorization, and your withdrawals are processed much faster.
KYC verification typically requires a clear photo of your National ID (NID) or passport. Blurry images or a name mismatch can cause delays. Make sure to take a well-lit, clear photo before submitting.
Staying safe online is more important than ever. Enable two-factor authentication (2FA) on your 111tk account — that way, your password alone won't be enough for anyone to log in. You'll receive an OTP on your mobile every time you sign in. Never share your password with anyone, and avoid logging in over public Wi-Fi.
If you suspect unauthorized access to your account, change your password immediately and notify 111tk support via Live Chat. Our team will promptly lock the account and launch an investigation.
Claiming bonuses at 111tk is straightforward, but make sure you read the terms before using them. Every bonus comes with a wagering requirement — meaning you need to place a certain amount in bets before you can withdraw the bonus funds. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to place ৳10,000 worth of bets first.
Use your bonus before it expires — once the expiry date passes, the bonus is automatically cancelled. If you run into any bonus-related issues, our support team is always ready to help.
There may be times when a bet outcome is disputed — a match gets cancelled, results are slow to update, or a technical issue occurs. Don't panic. Simply reach out via live chat or email with your transaction number and bet ID. 111tk investigates every dispute impartially and provides a resolution within 48 hours.
Chat with an agent right now. Average connection time is under 2 minutes.
Email us for detailed queries or to send documents.
Get instant answers to 50+ common questions.
Always AvailableTop questions at the Help Center
Play responsibly: Betting is for entertainment, not a source of income. Set your limits and stick to them. If it starts to feel like a problem, take a break and visit 111tk's responsible betting page. Learn More →